Our Services
Gain confidence in your equipment
as we provide calibrations and certification
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Centrifuge
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Temperature Controlled Enclosures
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Volumetric Equipment
Experience our trademark 
reliability in medical engineering
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Regular Preventive Maintenance
As JARCET’s key service, regular preventive maintenance check-ups and QC running are conducted to ensure the analyzers’ optimal performance.
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Repair with After-Repair Monitoring

After thorough repairs, our service engineers dedicate a whole day of close monitoring and inspections to make sure that all issues have been addressed and remedied.
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Service Guaranteed within 48 Hours

JARCET assures its clients that assistance will be provided for any product malfunction within 48 hours after the receipt of customer report.
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Product Demo and Evaluation

The performance of the analyzers are closely monitored during product demonstrations and evaluations.
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Service Unit Replacement

Should a product need to undergo repairs, JARCET will readily replace it with a temporary service unit so as not to disrupt our clients’ workflow.
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Software Upgrade

All software upgrades required by our analyzers are provided and installed by our service engineers to keep their features functional and up-to-date.
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Active Service Report

Each of our qualified service engineers are designated to their own territory for a systematic coverage and response structure to address our clients’ needs.
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Internal Validation of Analyzers

JARCET guarantees that every product has undergone internal validation before their distribution to ensure their adherance to our strict Quality Assurance protocols.
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Certification

All of our clients are issued with preventive maintenance certificates to accommodate the DOH inspection requirements.
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Hands-on Training

Our service engineers provide regular trainings on basic maintenance and troubleshooting to inform our clients of the proper upkeep of our analyzers.
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Installation with Post-Installation Monitoring

After every installation, our service engineers rigorously check the machine’s functions and operations to guarantee that they fulfill our clients’ standards.

Exclusive JARC Group Bundle For clients of our partner companies, MEDTEK and Man Pharma, JARCET will provide our services as complimentary support for their purchased analyzers - completely free of charge!
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